Delivery & Shipping
Back to Customer serviceNirvana Shop is proud to offer world wide shipping to almost every country and all seeds are sent with Nirvana Shop's secret stealth packaging for free!
Are you expecting a package from us and it has not been received in time? Please check if the delivery address you supplied is correct. If you have received mail from an unknown sender from another European country, make sure you inspect it thoroughly. It might contain the seeds you ordered from Nirvana!
Due to the COVID-19 outbreak, postal services in a lot of countries including the USA are extremely slow. We already heard that shipping delays can go far beyond 5 weeks!!
When the estimated delivery time to your country has passed, please contact support.
We at Nirvana understand how important privacy is for our customers and we take pride in our stealth shipping method. Not only do we hide the seeds crafty in our sturdy, stealthy packages, we also took the liberty to create a complex shipping route for them. This has increased our delivery success rate and is the reason your packages take a bit longer to arrive.
Nirvana products usually come in an envelope. For product like grow kits we use small and sturdy cardboard boxes. Most of them will fit in your mailbox.
We know you are curious to what your packages looks like, but sadly we cannot show you in advance, because this would compromise our operation!
Track & Trace is no longer available. Shipping with Track & Trace has compromised our success rates in certain regions. We value our customers' purchases and having the packages delivered is a top priority. As such, Track & Trace remains unavailable until we have found one that ships world wide with a high success rate.
If you wish to change your delivery address, contact support as soon as possible. Once your order has left our office, we are unable to change your address.
We ship worldwide to nearly every country in the world. Unfortunately, shipping to Australia, Argentina & Japan is currently not possible. All our seeds are free of shipping costs.
Grow solutions and goodies are shipped separately and we charge a small shipping fee. The costs vary according to the product being shipped.
IMPORTANT NOTICE:
Because of the COVID-19 situation we can ONLY ship to the following countries until further notice:
| Asia | Bangladesh |
|---|---|
| North America | Canada |
| South America | Brazil |
| Europe | Austria |
| Africa | Egypt |
Estimated delivery times after payment is received:
The Netherlands | Usually within 1 or 2 days. |
|---|---|
Europe | Usually 1 to 3 weeks. |
United States | Usually 2 to 4 weeks. |
Rest of the World | Usually 3 to 4 weeks. |
IMPORTANT NOTICE:
Due to the COVID-19 outbreak, postal services in a lot of countries including the USA are extremely slow. We already heard that shipping delays can go far beyond 5 weeks!!
I hope this was helpful and answered your questions. If not you can always contact me and ask your questions directly!
~ Alice