I have not received a response to my support request

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If you submit a support request, you will receive an immediate confirmation of receipt. If you have not received anything, it could be for a number of reasons:
  • The message ended up in the spam box
  • Your provider blocks certain emails (*)
  • You may have made a typo when entering your email address

I hope this was helpful and answered your questions. If not you can always contact me and ask your questions directly!

~ Alice
Alice