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Couldn't find the answer you were looking for? Feel free to contact me at Nirvana Support. – Alice

Check you have received my payment

As soon as we receive payment we (automatically) update the orders’ status and send out an email to let you know. If, by any chance, you have missed this e-mail you could always look in your “Order History”. Make sure you’re logged into your account, navigate to “My Account” and open your “Order History”.

You can find all the information on your orders there.